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Trust & Safety

Accuracy

Whether an AI's output is factually correct. Accuracy varies by topic familiarity, recency of information, and specificity of the claim. Always verify specific facts, numbers, dates, and citations in high-stakes work — fluent, confident AI output and fluent, confident wrong output look identical.

Lessons that cover this

  • Knowing When to Trust the OutputA checking routine proportional to the stakes, so verification does not eat the time you saved.
  • Measuring Whether It Actually WorkedUsage statistics are not evidence. Here is what to baseline, what to track, and what to say to a sceptic.
  • AI for OperationsStatus reports, vendor comparisons, and the SOPs nobody has updated since 2023.
  • Why AI Gets Things WrongHallucination is not a glitch to be patched. It is the same process that makes AI useful, running without a fact-check.
  • Choosing Your First AI ProjectPick the boring one. Here is how to find it and how to know whether it worked.
  • AI for FinanceExcellent at the narrative around the numbers. Not to be trusted with the numbers.

Related terms

Bias Constitutional AI Grounding Hallucination Jailbreaking Prompt Injection

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